Privacy Policy

Effective Date: September 4, 2026

Westside Appliance Repair respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website.

Information We Collect

We may collect personal information you provide to us, including your name, email address, phone number, service address, appointment information, and details related to your appliance repair or service request.

We may also automatically collect basic website information such as your IP address, browser type, device information, pages visited, and website activity.

How We Use Your Information

We may use your information to:

  • Respond to questions and service requests
  • Schedule and manage appointments
  • Contact you regarding your service
  • Provide customer support
  • Improve our website and services
  • Measure website and advertising performance
  • Prevent fraud or misuse
  • Comply with applicable laws

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the website.

We may also use third-party analytics, advertising, call tracking, scheduling, and website service providers. These providers may collect information according to their own privacy policies.

You may adjust your browser settings to limit or disable cookies.

Calls and Text Messages

If you provide your phone number, we may contact you by phone or text regarding your inquiry, appointment, service request, or other communications you have agreed to receive.

Message and data rates may apply. Message frequency may vary.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

Consent to receive text messages is not a condition of purchasing goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How We Share Information

We may share information with trusted service providers that help us operate our website, schedule appointments, communicate with customers, provide call or text services, analyze website performance, or support our business operations.

We do not sell your personal information.

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.

Data Security

We use reasonable safeguards to protect information submitted through our website. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Third-Party Links and Services

Our website may contain links to or integrations with third-party websites and services. Westside Appliance Repair is not responsible for the privacy practices of those third parties.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable law.

You may also opt out of marketing communications at any time.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact Westside Appliance Repair:

Westside Appliance Repair
2877 99th St.
Urbandale, IA 50322
Phone: 515-276-8899
Email: support@westsideparts.net