The appliance industry is not immune to the supply chain issues that have impacted the world due to COVID-19. Currently, there is not only a shortage of new appliances available, but also the parts needed to repair your current appliances.
At Westside, we are doing our best to anticipate delays and stock up so that repairs can be made at the time of your service appointment. One way you can help speed up the repair process is to provide us with your appliance’s make, model number and serial number.
Because manufacturers are running behind, shipping for your necessary part may be delayed. At Westside, we do our best to diagnose your appliance’s potential issues by the information you give us at the time you schedule your service. With a general idea of what might be wrong with your appliance, we’ll order parts for your specific appliance ahead of time so it can be available at time of service. With manufacturer delays, we may need to schedule a second trip to complete our repair after confirming our diagnosis (or discovering a different issue) during our first visit.
While these delays are inconvenient, we don’t recommend for our customers to seek out these parts through unauthorized retailers. Suppliers like Amazon are NOT factory-authorized by appliance manufacturers to sell their branded parts. You cannot rely on these retailers to have in-stock parts consistently for every make and model of appliance, and it can be costly if you purchase the wrong one! You’ll get what you pay for, appliance parts that are cheap to buy but aren’t factory-quality are more likely to break down faster.
Leave your appliance repair to the experts! Follow these instructions to find your appliance’s model and serial number, and schedule your repair today!
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