Is your new Electrolux or Frigidaire appliance on the fritz? Or, maybe you’re looking to take advantage of some New Year’s deals and have your eye on these brands. We’ve recently been made aware of a recent update to their First Year Manufacture Warranty, and we wanted to share a few key changes that could impact the coverage of your repair.
The manufacturer of Electrolux and Frigidaire appliances offers a one-year limited warranty. Effective beginning January 1, 2023, for one calendar year from the original date of purchase, the manufacturer will pay all costs for repairing and replacing any part that’s been proven defective in materials or workmanship. One key change is that the First Year Warranty does NOT cover service calls to correct the installation of your appliance or to instruct you how to use your appliance.
What does this mean? Many times, issues with your appliance can be fixed or prevented with a little appliance education. Each brand and model has its own particular settings and nuances. As appliance repair experts, our job is to educate our customers on proper usage. If, for example, your new dryer has been making a funny sound and not drying completely, and we diagnose that it’s working fine but you’ve been over-stuffing your loads, that service call would not be covered by the manufacturer. Similarly, if your new refrigerator seems overly noisy, so you call us for a quick look-over and we find it’s been installed incorrectly, the First Year Manufacture Warranty would not cover that visit.
We keep an eye out on manufacturer warranty changes to help you stay informed as an educated consumer. Please contact your manufacturer if you have a question about your particular appliance coverage.
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