Smart Appliance Shopping: Essential Questions to Ask Before You Buy

After eight decades of serving Des Moines families and repairing thousands of appliances, we’ve learned that the right questions can save you hundreds of dollars and prevent major headaches down the road.

Skip the Extended Warranty

One of the most important pieces of advice we can offer is to avoid extended warranties when purchasing new appliances. These third-party plans often create more problems than they solve. Repairs typically take longer to complete because you’ll work with out-of-state warranty companies rather than responsive local service providers. These companies are slower to authorize repairs and may not have access to the quick-turnaround parts we can source locally. Instead, focus on buying quality appliances from reliable manufacturers that stand behind their products with solid factory warranties.

Consider Long-Term Parts Support

Before making your purchase, ask how long the manufacturer guarantees parts availability. Ten years or more is ideal, and you’ll want to ensure parts are readily available through local distributors. Established brands like Whirlpool, GE, and Samsung typically offer better long-term support than budget manufacturers, which sometimes stop offering replacement parts just three to five years after purchase.

Get Professional Input

Don’t hesitate to consult with local repair professionals before buying. We service over 100 homes daily across Central Iowa and know which appliances truly stand the test of time. Ask about the most common issues with specific brands or models, and whether the technician would purchase that model for their own home.

Factor in Total Ownership Costs

Energy efficiency matters more than you might think. An Energy Star certified refrigerator could save you $450 or more over 15 years. Also consider proper installation requirements, as improper setup is a leading cause of warranty claim denials.

The cheapest option isn’t always the best value. Quality construction, reliable parts availability, and fast local service will save you more money long-term than any extended warranty ever could.

Need expert advice on appliance brands or have questions about specific models? Contact Westside Appliance Repair at 515-276-8899. As Iowa’s only Whirlpool factory certified care center serving Des Moines, Ankeny, and Indianola for over 80 years, we can help you make an informed appliance purchase decision.